I Just Finished: Delivering Happiness

By Tony Hsieh

I have to admit being a little biased when talking about this book. I’m a major fan of this writing by Tony Hsieh — which is backed by the fact this was my third time reading this book. However, I still want to take a moment to talk about this book which I think is a must-read for everyone in any form of business. Whatever your role and job are within a company, this book can teach you and inspire you. If you’re a business owner, you actually HAVE to read this one. Trust me!

Insightful, inspiring, and personal

The first half of the book is dedicated to Tony growing up and selling his first business. What speaks to me most is the way this book is written. Tony talks about growing up, meeting people, going to university, and starting his first company, making me feel I was there too. It speaks to the imagination. At the same time, the author gives insightful details about building, scaling, and selling a multi-million dollar company with people on the payroll and investors involved.

Later on, we get a true insight into the growth and culture of Zappos. We learn how people are encouraged to be their true selves and aim for long-term growth and happiness. Tony goes on to explain how Zappos has built an organization that is fully transparent and aims to support…